Careers - Gsil

Careers

Become part of an award winning non-profit team!

Below is a list of current career opportunities with Granite State Independent Living. We offer a flexible work environment, a competitive compensation package and the opportunity for professional growth.

We are an equal-opportunity employer, people with disabilities are encouraged to apply, and we prohibit discrimination on the basis of race, color, national origin, sexual orientation, religion, age, disability, marital or family status. We currently have offices in Concord, Keene, Littleton, Manchester, and Nashua.

Granite State Independent Living is an Equal Opportunity Employer

To Apply for an Open Position:
Please submit your resume, cover letter and salary requirements to [email protected]. Please include the job title in the subject line.

Here are our current job listings:

Attendant Care Employee - Statewide

Basic Functions
Consistent with the principles of Consumer Direction, the Attendant Care Employee (ACE) is responsible for providing quality direct care services, working one-on-one, that meet an array of personal, homemaking, social, and behavioral support needs of consumers. The ACE will follow the consumer’s plan of care and as applicable individual Support plans, providing a supportive, positive, and encouraging environment. The assistance is provided in the consumer’s home and travel is required.

*Responsibilities
Provide direct care services to consumer who may possess an array of disabilities, (physical, mental health, behavioral) consistent with the individuals care plan and consumer direction. Provide support services to include, but not limited to the following:

  • Assist consumers with personal care activities, which may include bathing, dressing, grooming, as well as bowel and bladder care.
  • Assist consumers with housekeeping activities, which may include sweeping, mopping, dusting and general straightening.
  • Assist consumers with laundry activities, which may include washing, drying, folding, and putting away laundry, changing linens, and ironing clothes.
  • Assist consumer with transfers, such as Hoyer lifts and ceiling lifts.
  • Assist consumer with meals, which may include cooking, setting up, assisting with intake of food/hydration, storing meals, and washing dishes.
  • Assist consumer with shopping, which may include grocery shopping, and personal shopping.
  • Provide transportation services, as applicable.
  • Provide companionship services to the consumer, under the Independent Care Options program.
  • Provide medication assistance consistent with program rules.
  • Provide wellness support consistent with consumer care plan.
  • Provide the best care practices, consistent with the direction of consumer and program rules.
  • At all times maintain a professional attitude.
  • Be a compassionate, patient and encouraging support professional always.
  • At all times, be respectful and mindful of the consumers’ preference to how their care is to be provided under their direct supervision.
  • Provide timely and accurate documentation (i.e. change of status, incident report) and communication consistent with the program rules.
  • Follow all health and safety individual specific protocols.
  • Attend LTS mandatory professional training as provided and/ or requested.
  • Adhere to GSIL recording of time policy & procedure.
  • Support and uphold workplace regulations and safety practices.

Professional Requirements & Qualifications:

  • Must be at least 18 years of age.
  • Must have a commitment to maintain confidentiality.
  • Possess and maintain a valid driver’s license, as applicable if providing errands and/or non- medical transportation services
  • Pass state background check (dependent on state requirements)
  • Comfortable working independently and can consistently make good judgments that are in the best interest of the consumer.
  • Flexible and adaptable, with a keen ability to handle stress well
  • Friendly disposition with a positive ‘can-do’ attitude.
  • Possess good organizational skills and the ability to use a Time & Attendance clock in / clock out system.
  • Enjoy working with persons who experience a disability (physical, emotional, behavioral) to assist as directed by the consumer to improve their quality of life.
  • Can quickly manage stressful situations responsibly and effectively.
  • Experience and comfort in supporting persons with physical, cognitive, behavioral, and/or mental disabilities.
  • Must be passionate about helping those in need and supporting a person- centered approach to assisting consumers.

Skills

  • Strong Communication Skills
  • Strong Organizational skills
  • Professionalism
  • Ability to maintain confidentiality
  • Strong Interpersonal skills
  • Ability to prioritize and good time management

Experience

  • Preferred experience with providing personal care services.

*Physical Demands
Physical demands include but not limited to the following:

  • Ability to move and stand for prolonged periods and frequently perform physically demanding tasks, such as but not limited to walking, driving, bending, stooping, climb stairs, kneel, balance, squat, grasp, crouch, repetitive hand movements and reaching.
  • Assist individuals in / out of vehicles, assist individuals to a standing position and providing transferring assistance for individuals in / out of wheelchair and to other support devices.
  • Must be able to frequently lift, push and pull up to 50 lbs. or more.
  • May have exposure to dust, cleaning fluids, ETC…

*Mental demands include but not limited to the following:

  • Exceptional judgment and creativity are regularly required to evaluate results and make decisions.
  • The ability to remain calm and apply good judgment when supporting individuals in response to behavioral episodes such as: a consumer’s frustration and/or mood changes.
  • The ability to implement individual Support Plans as applicable, which may involve, but not limiting to intervention strategies (applying de-escalation techniques) specific to consumer’s plan.

Reasonable accommodations will be made available to assist persons with disabilities to perform the essential functions.

Attendant Care Specialist – Concord, NH AREA

Job Description
Granite State Independent Living needs a full time (40 hours- Sunday to Thursday Schedule) Attendant Care Specialist in the Concord, NH Area to provide quality direct care services to our consumers, in their homes, with personal and homemaking needs. TRAVEL A MUST! This would include providing direct care services for any open shifts as needed.

Responsibilities:

Provide direct care services to consumers who may possess an array of disabilities (physical, mental health, behavioral) which may include: bathing, dressing, grooming, toileting as well as bowel and bladder care, housekeeping, laundry, transfers, meals, companionship & errands.

Qualifications:

  • Flexible, with at least of 1 to 2 years Personal & Home Care, DME and or Disabilities experience, shifts
    split shifts may be required.
  • Must possess strong interpersonal/communication skills.
  • Must be adaptable and flexible (Day/Evening hours).
  • Must have a reliable mobile phone & vehicle with 100/300 auto insurance.
  • Must be dependable, trustworthy & maintain confidentiality.
  • MUST pass a criminal background check.
  • 40-hour work week.

Benefits:

We offer an excellent benefits package including medical, dental, life, short-term and long- term disability insurance, 403(b), tuition assistance, 3 weeks’ vacation, 12 sick days, 12 holidays plus personal days, Tuition Reimbursement & Job Advancement.

Granite State Independent Living is an Equal Opportunity Employer.

Attendant Care Specialist – Seacoast AREA

Job Description
Granite State Independent Living needs a full time (40 hours- Sunday to Thursday Schedule) Attendant Care Specialist in the Seacoast, NH Area to provide quality direct care services to our consumers, in their homes, with personal and homemaking needs. TRAVEL A MUST! This would include providing direct care services for any open shifts as needed.

Responsibilities:

Provide direct care services to consumers who may possess an array of disabilities (physical, mental health, behavioral) which may include bathing, dressing, grooming, toileting as well as bowel and bladder care, housekeeping, laundry, transfers, meals, companionship & errands.

Qualifications:

  • Flexible, with at least of 1 to 2 years Personal & Home Care, DME and or Disabilities experience. Sunday thru Thursday shifts split shifts may be required.
  • Must possess strong interpersonal/communication skills.
  • Must be adaptable and flexible (Day/Evening hours).
  • Must have a reliable mobile phone & vehicle with 100/300 auto insurance.
  • Must be dependable, trustworthy & maintain confidentiality.
  • MUST pass a criminal background check.
  • 40-hour work week.

Benefits:

We offer an excellent benefits package including medical, dental, life, short-term and long-term disability insurance, 403(b), tuition assistance, 3 weeks’ vacation, 12 sick days, 11 holidays plus personal days, Tuition Reimbursement & Job Advancement.

Granite State Independent Living is an Equal Opportunity Employer.
Please send your resume and cover letter with wage requirements. We are a Work, Life, Balance Employer.
Job Type: Full-time
Work Remotely: No

Independent Living Services Coordinator –Full Time Position– Monadnock, NH AREA

As part of the Community Services Department, assist consumers with varying disabilities in gaining skills, support resources and information they need to live independently in the community. Participate in outreach activities to members of the general community: service providers, community organizations, individuals with disabilities and their families.

Responsibilities

  • INFORMATION AND REFERRAL: Provide reliable information and make referrals where a need is identified to members of the general community, service providers, community organizations, employers, family members, and
    individuals with disabilities. Understand the programs GSIL offers and who/when is appropriate for a referral to these programs.
  • DIRECT SERVICES: Conduct in person intakes; assess consumer needs; develop Independent Living plans with consumers; provide independent living services and skill-building.
  • RECORD KEEPING: Submit accurate, required consumer notes within 24 hours of service and complete required reports within assigned time frames.
  • RESOURCE DEVELOPMENT: Identify and utilize local resources in support of community living for people with disabilities such as: referral and service resources; housing, transportation services and other services as needed.
  • ACCESS MODIFICATION: Visually evaluate home, vehicle and community accessibility needs., Facilitate the AMP process by assisting consumers seeking Title VII, Part B or other AMP funding in accessing comparable benefits, locally and statewide; provide support, as needed, toward establishing eligibility; contact vendors, consult on project design and implementation, obtain bids, verify project completion by visual inspection and signing off on consumer paperwork that the job has been completed to their satisfaction and vendor can be paid.
  • COACHING: Help people with disabilities accomplish their independent living goals and achieve greater levels of self-determination through teaching life skills that align with their IL Goals. Teach independent living skills training such as financial management, organization skills, etc. by facilitating one-on-one or group workshops
  • COMMUNITY EDUCATION: Participate in outreach presentations and individualized outreach on disability topics for the general community: including to service providers, community organizations, consumer groups and employers.
  • ADVOCACY/SELF-ADVOCACY: Support and encourage consumer self-advocacy efforts and when necessary and requested, advocate on behalf of consumers.
  • TRANSPORTATION: Conduct travel training by educating individuals on how to use the public transportation system to access his/her community transportation system alone. Help coordinate other transportation services as needed.
  • YOUTH TRANSITION PROGRAM: Support youth with disabilities as they transition to becoming independent adults.
  • PEER SUPPORT: Connect people with disabilities with their peers so they can help each other achieve individual and shared community goals. Assist in providing GSIL’s Peer Support activities for the region in which you work.
  • EMPLOYMENT: Support individuals who wish to maintain or obtain employment in achieving their goals by referring to the appropriate agency.
  • Conduct other duties as assigned that will increase options for persons with disabilities to live independently in the community.

Quality and Performance Standards:

  • Ability to develop an appropriate professional relationship with program participants, community agencies and funding sources
  • Contribute to the achievement of program and fiscal goals
  • Achievement of goals and objectives set out in Annual Performance Appraisal Develop innovative initiatives to enhance program services.

Other Responsibilities

  • Participate in general GSIL events and activities.
  • Maintain professional knowledge/skills by reviewing professional literature and attending trainings/workshops.
  • Support and uphold GSIL policies and procedures, workplace regulations and safety practices.
  • Share newsworthy information appropriately throughout the organization.

Education/Training/Experience Minimum of an Associate degree in social services, education, or a related field with at least 2-3 years of related experience required. A Bachelor’s Degree in social services, education, or a related field with at least 2 years of related experience preferred. Outgoing individual with ability to communicate well and organize work independently. Ability to provide information, direct services, and advocacy for consumers. Personal experience with a disability preferred. Proficiency in Microsoft Office Reasonable accommodations will be made available to assist persons with disabilities to perform the essential functions.

 

RN LTS Coordinator -30 Hours per week - benefit eligible position (Benefit Eligible)

Basic Function
Provide assessments, evaluation, planning, and community support of assigned LTS program services. Determine eligibility for PCA services and other in-home supports. Teach and provide skills training to care attendants on topics/skills that will help them be successful with their employment and provide skills training to consumers on a variety of topics that will empower and promote independence. Review consumer’s care plans to ensure care needs are being met and adjust as needed. Assist in obtaining services which will enhance the consumers quality of life and promote independence. Assure all paperwork is completed in accordance with GSIL policy & procedures. Assist in outreach efforts. Serve as community I & R for Consumer Directed care options.

*Responsibilities

  • Participate in the assessment and evaluation process for eligibility in GSIL’s consumer directed in home support programs.
  • Consult with individuals about health care concerns and provide information on available options.
  • Consult with other staff regarding appropriateness of an individual’s participation in attendant care programs.
  • Provide orientation and skills training to consumers regarding attendant care program policies and procedures.
  • Address health care management issues and emergency medical planning. Request and participate in risk assessment meetings.
  • Monitor participants’ care plan on a Quarterly basis and more often per regulations/ as the consumer’s needs change, including 6 month and annual reassessments. Provide ongoing support and skills training as needed.
  • Coordinate services and keep and maintain accurate records for consumers. Assure consumer records are maintained in accordance with GSIL policy and procedures.
  • Serve as an information resource for community and staff on personal care options, community supports, transitions, health and disability related issues
  • Manage an ongoing case load of PCA/NF Tran/and or PCSP consumer directed services.
  • Conduct other duties as assigned that will increase options for persons with disabilities to live independently in the community.
  • Conduct 2 week/4 week/6month and annual touches with all new ACEs for you consumers. If additional support is needed by the ACE RN LTSC will make effort to provide level of support needed.
  • Work collaboratively with care managers from the MCO’s and CFI case managers to address the consumers care needs.
  • Keep ACE recruitment requests accurate and up to date.
  • Participate in the presentation and teaching of the department trainings.
  • Assist consumers with Nursing Facility Transitions and monitor status on an ongoing basis.
  • Instruct/assist consumers on ways to hire new ACE’s, assist ACEs with online application and other mandatory forms, review paperwork for completeness.
  • Care Coordination
  • Work a flexible work schedule in accordance with department needs Maintain professional knowledge/skills by reviewing professional literature and attending training/workshops.
  • Support and uphold GSIL policies and procedures, workplace regulations and safety practices.

Skills

  • Strong and effective communication skills
  •  Computer skills
  • Teaching skills
  • Leadership skills
  • Organizational skills
  • Ability to work well with others
  • Strong Customer Service
  • Professionalism
  • Accountability

Education/Training/Experience
Registered Nurse with current New Hampshire License and two years of experience working with individuals with long term health care needs. Must have a commitment to facilitating and maximizing independence for persons with a disability or seniors with chronic health care needs. Granite State Independent Living is an Equal Opportunity Employer.

Registered Nurse Visit Coordinator NH Seacoast area

Job description
Provide assessments, evaluation, planning and community support of assigned LTS program services. Determine eligibility for PCA services and other in-home supports. Review consumers' care plans to ensure care needs are being met and adjusted as needed. Assist in obtaining services which will enhance the consumers quality or life and promote independence. Assure all paperwork is completed in accordance with GSIL policy and procedures.

Responsibilities:

  • Participate in assessment and evaluation process for eligibility in GSIL’s consumer directed in home support programs.
  • Consult with individuals about health care concerns and provide information on available programs.
  • Consult with other staff regarding appropriateness of an individual's participation in attended care programs.
  • Address health care management issues and emergency medical planning.
  • Monitor participant's care plan on a Quarterly basis and more often per regulations/as the consumer's needs change, including 6 month and annual reassessments.
  • Conduct other duties as assigned that will increase options for persons with disabilities to live independently in the community.
  • Work a flexible work schedule in accordance with weekly assignments.
  • Maintain professional knowledge/skills by reviewing professional literature and attending training/workshops.
  • Support and uphold GSIL policies and procedures, workplace regulations and safety practices.

Skills

  • Strong and effective communication skills
  • Strong Computer skills
  • Leadership skills
  • Accountability
  • Organizational skills
  • Ability to work well with others.
  • Strong Customer service skills
  • Professionalism

Education/Training/Experience

Registered Nurse with current NH License and two years of experience working with individuals with long term health care needs. Must have a commitment to facilitating and maximizing independence for persons with a disability or seniors with chronic health care needs.

Lead Transition Specialist

Responsibilities:

  • Serves as lead instructor of the day-to-day academic activities
  • Oversees the development of the new ELOs (extended learning opportunities) to respond to identified student needs
  • Directs staff in recruitment, intake, and progression through the program experience and back to school and other appropriate service
  • Works with Program Administrators and stakeholders (Regional Advisory Group) to continually review and evaluate all aspects of the program – assess process effectiveness and full academic rigor
  • Responsible for establishing and maintaining student expectations
  • Provide support to work site activities as needed
  • Completes all the necessary program reports with high quality and in a timely manner

Skills/Abilities:

  • Ability to convey a variety of diverse thoughts and ideas to learners of varying academic levels and learning styles
  • Ability to work in dynamic and high stress environment with flexibility and focus
  • Comfort and ability in quick and rapid decision making
  • Ability to manage multiple priorities
  • Ability to see the best in all students and assist each in “creating themselves”
  • Knowledge of career development assessment software and processes
  • Knowledge and/or personal or professional experience working with individuals with disabilities preferred
  • Comfort with 1:1 instruction as well as group presentations
  • Demonstrated collaborative skills
  • Knowledge and/or personal or professional experience working with individuals with disabilities preferred
  • Knowledge of special education law, accommodations and modifications as related to IEPs and 504s preferred
  • Excellent organizational skills and attention to detail
  • Google Suite including Google Classroom; Docs; Sheets; Slides; Forms, and Gmail
  • Microsoft Office including Word, Excel, PowerPoint and various templates
  • Working with Database programs

Other Responsibilities:

  • Participate in general GSIL events and activities.
  • Maintain professional knowledge /skills by reviewing professional literature and attending trainings /workshops.
  • Support and uphold workplace regulations and safety practices.
  • Share newsworthy information appropriately throughout the organization.
  • Conduct other duties as assigned that will increase options for persons with disabilities to live independently in their communities.

Qualifications:

  • College graduate preferred
  • Teaching/instruction experience
  • Experience working with adolescents, at-risk youth, or high school students with disabilities
  • Ability to drive a 13-passenger vehicle.

Physical/Mental demands:
Reasonable accommodations will be made available to assist persons with disabilities to perform the essential functions.

Granite State Independent Living is an Equal Opportunity Employer.
Job Type: Full-time
Salary: $40,000.00 – $42,000.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  •  Day shift
  • Monday to Friday

Application Question(s):

  • All GSIL applicants and employees must be able to successfully pass a State of NH Criminal Background check.

Education: Associate (Required)

Experience: Teaching: 2 years (Required)

License/Certification: Driver’s License (Preferred)

Work Location: In person

To apply for this opportunity, please forward your resume and cover letter to: [email protected]

Technical Support Specialist

Basic Function
The Technical Support Specialist is a full-time, on-site position in Concord, NH. This position plays a critical role on the IT Team as the first line of communication with end users performing a variety of technical end user support functions. We are looking for someone with strong technical and customer service skills, who can work both independently and with teammates to provide support and problem resolution in a timely manner.

The role is best suited to problem-solvers who prefer to work in a mission-driven, positive environment. Employees in this position are expected to work on-site in Concord, NH, Monday-Friday. Our office hours are 8am-4pm. There are no on-call hours and very limited night or weekend work. There is occasional travel to other GSIL locations throughout New Hampshire.

Essential Duties and Responsibilities

  •  First point of communication for customers seeking technical assistance via phone, email, or in person.
  • Provide help desk support to all GSIL computer users involving desktop hardware/software, operating systems, printers, and tablets.
  • Use a remote support platform to assist remote users.
  • Create Active Directory user accounts.
  • Configure equipment for users, including desktops, laptops, Chromebooks, tablets, and cell phones.
  • Install PC/LAN hardware and software and coordinate hardware and software updates to workstations.
  • Responsible for Microsoft Office setup, troubleshooting and end user software support.
  • Conduct one-on-one training sessions regarding specific computer/phone functionality, as needed at all GSIL locations.
  • Work in a ticketing system to resolve issues ranging in complexity. Update IT Task Requests and inform users/requestors when task is completed.
  • Coordinate desktop hardware repairs with vendors.
  • Escalate more complex issues to the appropriate party.
  • Create/Update documentation for IT staff use.
  • Perform other duties as assigned.
  • Participate in general GSIL events and activities.
  • Support and uphold GSIL policies and procedures, workplace regulations and safety practices.
  • Maintain professional knowledge/skills by reviewing professional literature and attending trainings.

Skills

  • Strong interpersonal skills – enjoy working with end users and provide exceptional customer service.
  • Strong written and verbal communication skills.
  • Strong technical aptitude with an ability to learn new skills.
  • Strong troubleshooting skills with good judgement and technical common sense.
  • Ability to shift between tasks quickly with a high attention to detail.
  • Enjoy working as a team toward a common goal.

Education/Training/Experience

  • One to three years of experience providing IT support which includes troubleshooting hardware, software, and operating systems in an office environment.
  •  Hands-on experience installing and fixing desktops, printer, laptops, and mobile devices.
  • Tech savvy with working knowledge of Microsoft Office 365 products and remote-control software.
  • Strong analytical ability and interpersonal skills.
  • Proficient with the Windows Operating System and Active Directory.
  • Ability to express technical terms in basic language, both verbally and written.
  • Ability to prioritize multiple problems and tasks, and function independently with minimal oversight and direction.
  • A valid drivers’ license and use of a personal vehicle are also required to regional offices statewide, with mileage reimbursement.

Physical/Mental Demands
While performing the duties of this position, the individual is regularly required to sit, use a computer, a telephone, and other office equipment and to move throughout the building and attend outside meetings. Employee may occasionally need to exert up to 30 pounds of force to lift carry, push or otherwise move objects. This position requires the ability to express or exchange ideas and to comprehend and present detailed information. Exceptional judgment and creativity are regularly required to evaluate results and make decisions.

Reasonable accommodations will be made available to assist persons with disabilities to perform the essential functions.

Granite State Independent Living is an Equal Opportunity Employer.

To apply for this opportunity, please forward your resume to: [email protected]

Director of Community Services

Basic Function
The Director of Community Services is responsible for overseeing the daily operations, direction, and management of the following programs: Independent Living Services (includes Access Modification), Employment Services, Work Incentives Planning and Assistance (WIPA), Transportation Services and Peer Support/Mentor Program. Assist with the management and reporting of Title VII, Part C, Part B and other grants. Direct and support all program growth and development, identify new funding sources and programs, as they align with GSIL’s mission. Responsible for overall program success by way of hiring, training, evaluating, and supervising assigned staff. Represent GSIL at state-wide meetings. Work with Leadership on developing and monitoring departmental budgets.

*Responsibilities

  • Support the administration and management of funding and regulations which designates GSIL as a Center for Independent Living (CIL) and support continued growth of GSIL as a CIL.
  • Provide supervision of program managers and other assigned direct staff.
  • Identify and achieve program goals as it relates to growth and reporting.
  • Respond to state & federal RFPs and identify & respond to private funding partners/grants.
  • Identify new funding opportunities for program development to meet consumer needs.
  • Manage and evaluate quality and compliance for all assigned programs.
  • Manage security clearance compliance for the Ticket to Work Program/WIPA.
  • Advocate locally and nationally for the advancement of employment services and programs for people with disabilities and represent the agency on pertinent committees.
  • Manage internal audit review of Part B / Part C grants.
  • Ensure all written reports and documents are complete and submitted in a timely manner
  • Manage and maintain department program budgets and development.
  • Monitor and obtain clarification on funding issues for Ticket to Work and other programs as needed.
  • Responsible for on-going departmental training.
  • Perform all other duties as assigned or needed to ensure the effective and efficient provision of program services.

Quality and Performance Standards

  • Ability to develop and maintain a professional relationship with program participants, community agencies and funding sources.
  • Contribute to the achievement of program and fiscal goals.
  • Achievement of goals and objectives set out in Annual Performance Appraisal.
  • Develop innovative initiatives to enhance program services.\

Other Responsibilities

  • Participate in general GSIL events and activities.
  • Maintain professional knowledge/skills by reviewing professional literature and attending trainings/workshops.
  • Support and uphold GSIL policies and procedures, workplace regulations and safety practices.
  • Share newsworthy information appropriately throughout the organization.

Skills

  •  Proficiency in Microsoft Office
  • Strong communication skills
  • Strong organizational skills

Education/Training/Experience
Bachelors’ Degree required, master’s degree preferred. A solid background experience with administration, supervision of staff, and program development. Should possess strong problem-solving and program development skills. Ability to travel independently throughout the state of New Hampshire. Travel to consumer’s homes may be required at times. Personal experience with disabilities preferred.

*Physical /Mental Demands
While performing the duties of this position, the individual is regularly required to sit, use a computer, a telephone, and other office equipment and to move throughout the building and attend outside meetings. Employee may occasionally need to exert up to 10 pounds of force to lift carry, push or otherwise move objects (e.g., files or presentation materials). This position requires the ability to express or exchange ideas and to comprehend and present detailed and critical information including but not limited to financial information. Exceptional judgment and creativity are regularly required to evaluate results and make decisions.

Reasonable accommodations will be made available to assist persons with disabilities to perform the essential functions.

IL Services Coordinator for Deaf and Hard of Hearing Community

Basic Function
As part of the Community Economic Development Department, provide information and referral, advocacy, and direct services to people who are Deaf and Hard of Hearing. Promote independent living for individuals in the community in which they live. Participate in outreach activities to members of the general community: service providers, community organizations, individuals with disabilities and their families.

*Responsibilities

  • INFORMATION AND REFERRAL: Provide information and referral services to members of the general community, service providers, community organizations, employers, family members, and individuals who are Deaf and Hard of Hearing.
  • DIRECT SERVICES: Conduct intakes; assess consumer needs; develop Independent Living plans with consumers; provide independent living services and skill- building.
  • RECORD KEEPING: Maintain high quality records of consumer and community contacts through DACS, Doc-Star and other systems as requested.
  • RESOURCE DEVELOPMENT: Identify and utilize local resources in support of community living for people who are Deaf or Hard of Hearing such as: referral and service resources; housing and transportation services.
  • ACCESS MODIFICATION: Evaluation of home, vehicle and community accessibility needs, facilitate the AMP process by assisting consumers seeking Title VII, Part B or other AMP funding in accessing comparable benefits, locally and statewide; provide support, as needed, toward establishing eligibility; support with contacting vendors, consult on project design and implementation, obtain bids, verify project completion.
  • COACHING: Help people who are Deaf and/or Hard of Hearing accomplish their independent living goals and achieve greater levels of self-determination.
  • COMMUNITY EDUCATION: Participate in outreach presentations and individualized outreach in the Deaf and Hard of Hearing community: including to service providers, community organizations, consumer groups and employers.
  • ADVOCACY/SELF-ADVOCACY: Support and encourage consumer self-advocacy efforts and when necessary and requested, advocate on behalf of consumers.
  • TRANSPORTATION: Conduct travel training by educating individuals in how to use the public transportation system in order to access his/her community. This includes how to read a map/schedule in order to plan a trip and riding the buses with the trainees until they feel comfortable using the public transportation system alone. Help coordinate other transportation services as needed.
  • YOUTH TRANSITION PROGRAM: Support youth with disabilities as they transition to becoming independent adults.
  • PEER SUPPORT: Connect people who are Deaf and Hard of Hearing with their peers so they can help each other achieve individual and shared community goals. Assist in providing GSIL’s Peer Support activities for the region in which you work.
  • EMPLOYMENT: Support individuals who wish to maintain or obtain employment in achieving their goals. Assist in providing Employment services for the region in which you work.
  • Conduct other duties as assigned that will increase options for persons with disabilities to live independently in the community.

Quality and Performance Standards:

  1. Must be Deaf or Hard of Hearing.
  2. Ability to develop an appropriate professional relationship with program participants, community agencies and funding sources
  3.  Contribute to the achievement of program and fiscal goals
  4.  Achievement of goals and objectives set out in Annual Performance Appraisal
  5.  Develop innovative initiatives to enhance program services.

Other Responsibilities

  • Participate in general GSIL events and activities.
  • Maintain professional knowledge/skills by reviewing professional literature and attending trainings/workshops.
  • Support and uphold GSIL policies and procedures, workplace regulations and safety practices.

Skills

  • Proficiency in Microsoft Office
  • Strong communication skills
  • Strong organizational skills

Education/Training/Experience
Minimum of an associate degree in social services, education, or a related field with at least 2-3 years of related experience required. A bachelor’s degree in social services, education, or a related field with at least 2 years of related experience preferred. Outgoing individual with ability to communicate well and organize work independently. Ability to provide information, direct services, and advocacy for consumers.

*Physical /Mental Demands
While performing the duties of this position, the individual is regularly required to sit, use a computer, a telephone, and other office equipment and to move throughout the building and attend outside meetings. Employee may occasionally need to exert up to 10 pounds of force to lift carry, push or otherwise move objects (e.g., files or presentation materials). This position requires the ability to express or exchange ideas and to comprehend and present detailed and critical information including but not limited to financial information. Exceptional judgment and creativity are regularly required to evaluate results and make decisions. Reasonable accommodations will be made available to assist persons with disabilities to perform the essential functions.

*Essential Job Functions
Granite State Independent Living is an Equal Opportunity Employer.
Job Type: Full-time
Salary: $23.00 – $25.00 per hour
Expected hours: 37.5 per week

Find the GSIL office near you.

Concord, NH – Main Office

21 Chenell Drive
Concord, NH 03301

603- 228-9680
1-800-826-3700 (toll-free)
603-225-3304 (fax)
TTY 711 | 800-735-2964

Manchester, NH Office

60 Rogers Street, Suite 209
Manchester, NH 03104

603-518-4600
1-800-773-4033
603-627-3780 (fax)
TTY 711 | 800-735-2964

Littleton, NH Office

76 Main Street
Littleton, NH 03561

603-228-9680
1-800-826-3700 (toll-free)
603-444-3128 (fax)
TTY 711 | 800-735-2964

Nashua, NH Office

14 Celina Ave, Unit #14
Nashua, NH 03065

603-228-9680
1-800-826-3700 (toll-free)
603-883-5134 (fax)
TTY 711 | 800-735-2964

Dover, NH Office

McConnell Center
61 Locust Street
Dover, NH 03820

603-228-9680
800-826-3700
TTY 711 | 800-735-2694